Frequently Asked Questions
When will I receive my purchase?
After receiving your order, we process it as quickly as possible. Once you have submitted your order and paid for it, it is sent directly to our warehouse to be prepared for shipping. The expected delivery time will be shown on our website at the time you place your order.
How do I find out when a product is back in stock?
Inventory levels can change daily. Check back periodically to check inventory status.
How do I return a product? How long do I have to return a product?
Please contact us within 15 days of the receipt of your order to report the situation and receive instructions for the return of the product.
How do I care for my product?
Please refer to this link for cigar care and other FAQ: https://fishwhistle.shop/cigar-care-and-faqs/
How do I determine the correct size?
After receiving your order, we process it as quickly as possible. Once you have submitted your order and paid for it, it is sent directly to our warehouse to be prepared for shipping. The expected delivery time will be shown on our website at the time you place your order.
